Frequently Asked Questions

General

The Process

Visit Us

Cost/Payment

Delivery

General Questions:

*Are Lindsay Fleming* still in business?**	Yes! Our old website suggested that our designs had not been updated since 2001. The truth is, our website had not been updated due to work commitments. This has now been rectified by introducing the current website.
Do you sell patterns for your designs?	No! All our dresses are made-to-measure and therefore each pattern is unique to the client.
Do you sell the embroidery separately?	No! The embroidery is created for the shape of a dress and therefore would be very difficult to fit on another dress. Also, embroidery is very time consuming and would be very expensive.
Do you sell dresses for bridesmaids and flower girls?	At this point in time, no! We are extremely busy with bridal gowns and would prefer to concentrate on our existing clients. However, we may develop this side of the business in the future.
I live in ***. Can you make me a wedding dress?	Most probably, yes! We have sold to clients in every continent and could also help with your wedding gown.
Do you have a brochure?	Yes! Please visit Ordering a Brochure for full details

The Process :

Can you explain the difference between 'made-to-measure' and 'mail-order'?	Many of our clients choose to visit us at our studio for all their fittings, while others, possibly due to distance, find this difficult or impossible. For those clients we offer our mail-order service. Dresses are still made-to-measure, however we will probably never meet face to face. Please read the information on 'Using our Mail Order Service' for a full explanation.
What is a toile?	A toile, or mock-up, is a copy of the dress in a cheap fabric. We do this in order to ensure that the finished article is made to the correct specifications.
Which measurements do you require?	Please go to 'My Measurements' to find details.

Visit Us:

Can I visit your studio without an appointment?	We prefer our clients to arrange an appointment in advance so as not to disappoint. Our studio is in a small village and is a reasonable distance from large populations. You may also arrive only to find the studio closed. To make an appointment please go to 'Contact Lindsay Fleming'.
Are appointments restricted to certain days?	No! We are fairly flexible on day and time, although we do try to keep Sundays free.

Cost/Payment :

Please read the information on 'Using our Mail Order Service' for a full explanation of what is and what is not included.

Delivery:

Is delivery included in the price?	Yes! The price you will be quoted will include delivery to your stated address and will include insurance.
Which agent will you use for delivery?	This very much depends on which country we are delivering to. Whichever agent is used, we will be able to track the package until it reaches it's final destination.