Using
our Mail-Order Service
The
first thing you should understand about Lindsay Fleming
is that we do not have a stock of wedding
dresses, other than a small collection of sample gowns.
This means that any dress ordered from us, will be created
to your own specifications.
We
offer two distinct services for clients:
If
you
cannot visit our studio, you can still order a Lindsay
Fleming dress by taking advantage of our unique
mail-order service. It is important
to understand that this service will still provide you
with a made-to-measure gown, based
on the measurements you provide. This service has been
used successfully by clients from all over the world,
who due to the distance between themselves and our studio,
could not make it in person to the fittings.
| The
mail-order process, step by step |
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If
you choose
our mail-order service, you
will most likely have found our presence on
the internet and will be unable to travel
to Scotland for fittings. This will almost
certainly have triggered a number of e-mail
or telephone conversations to thoroughly discuss
your requirements with a designer. If necessary
we would produce a sketch of any changes to
the dress. If you decide to choose a Lindsay
Fleming dress, you will be given a fixed
price for the order. Please be sure to check
what is and is
not included in the price.
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Once the design has been finalised, the fabric
chosen, and embroidery defined, you will be
required to provide a series of simple measurements.
This however may not be required until nearer
your wedding date.
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The
next stage of the mail-order process
will involve us making a pattern followed
by a 'toile' or 'mock-up' to your own measurements.
Once this has been done we will post this
to you to make sure that it fits. At this
stage some clients prefer to obtain the services
of a seamstress to make sure the fitting is
correct. If there are any alterations required,
then the toile should be pinned/marked and
sent back to us at Lindsay Fleming.
- Only
once your toile is a perfect fit would the creation
of your dress begin. This may take several weeks
or months of elapsed time.
- Finally,
when your dress is ready for shipping you will
informed. Due to the possibility of minor alterations
being required to the dress when it is received,
we have reduced the mail-order
price. Therefore any such alterations are the
responsibility of the client and should be budgeted
for before any order is placed.
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| Timing
of each step |
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Initial
consultation / ordering. We suggest
that you consider contacting us no later than
eight months before your
wedding. However, this can change depending
on the time of year, therefore you should
always be prepared to contact us as early
as possible.
-
Measurements. We would prefer
to take your measurements no more than six
months before the wedding to reduce the effect
of weight gain/loss.
- Fitting
the toile. Around five months before
your wedding we would post the toile to your
address. This should be pinned/marked and returned
to us as soon as possible.
- Shipping.
We aim to ship the completed dress at least
six weeks before your wedding date.
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| What
is included in the price |
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| What
is not included in the price |
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Lindsay
Fleming gowns are designed specifically for you, the client, and
each dress is individually made to your requirements.
If you see a design you are interested in but would like it changed
in someway, then please ask us for a no obligation quotation.
After all, it's your wedding, not ours.
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